At VEYLORA, we aim to make the checkout and payment process simple, secure, and transparent. This Payment Policy explains how payments are handled when you place an order through our online store.
Accepted Payment Methods
We accept the payment methods displayed and available at checkout.
Depending on availability, these may include major credit cards, debit cards, and other payment methods supported by our payment processing providers.
All available payment options will be clearly displayed during checkout before you complete your purchase.
Payment Processing
When you place an order, your selected payment method is submitted for payment authorization.
Your order will be processed after the payment has been successfully authorized.
If your payment is declined or cannot be authorized, your order may not be completed.
Payment information is processed securely through the payment provider used at checkout.
Currency
All prices on our website are displayed in U.S. dollars (USD) unless otherwise stated.
The total amount of your order, including the product price, applicable taxes, and any applicable shipping charges, will be shown at checkout before you complete your purchase.
Payment Authorization
By completing your purchase, you authorize VEYLORA and the applicable payment provider to process payment for the total amount shown at checkout.
We reserve the right to verify payment information and to decline or cancel an order when reasonably necessary, including in cases involving suspected fraud, unauthorized transactions, or payment verification issues.
Declined or Failed Payments
If your payment is declined, your order may not be successfully placed.
If this happens, please verify that your payment information is correct and that your payment method has sufficient funds or available credit.
You may also contact your bank or payment provider or use another payment method available at checkout.
VEYLORA is not responsible for payment declines caused by a bank, card issuer, payment provider, or other financial institution.
Fraud Prevention
For the protection of our customers and our business, orders may be subject to payment verification and fraud-prevention checks.
We may delay, decline, or cancel an order if we reasonably believe that a transaction may be unauthorized, fraudulent, or otherwise suspicious.
If an order is canceled after payment has been received, any applicable refund will be issued to the original payment method.
Order Cancellation
Customers may request cancellation before an order has been shipped.
Please contact us as soon as possible if you need to cancel an order.
Once an order has been shipped, it cannot be canceled.
If a shipped order qualifies for a return, you may request a return after receiving the order according to our Return & Refund Policy.
Refunds
Approved refunds will generally be issued to the original payment method used for the purchase.
Once we process a refund, the time required for the funds to appear in your account may vary depending on your bank, card issuer, or payment provider.
For complete information about returns and refunds, please review our Return & Refund Policy.
Incorrect or Duplicate Charges
If you believe you have been charged incorrectly or more than once for the same order, please contact us as soon as possible.
Please provide your order number and relevant transaction information so that we can investigate the issue.
For your security, do not send us your complete credit or debit card number.
Taxes
Applicable sales taxes may be calculated based on your shipping address and applicable tax requirements.
Any applicable taxes will be displayed at checkout before you complete your purchase.
Payment Security
We take reasonable measures to protect customer information.
Payment card information is processed through secure payment systems. VEYLORA does not require access to or storage of your complete credit or debit card number.
For more information about how we collect and use personal information, please review our Privacy Policy.
Contact Information
If you have questions about payments, charges, or refunds, please contact us using the information below.
Store Name
VEYLORA
Address
2703 Philadelphia Pike
Claymont, DE 19703
United States
Phone
+1 302-323-0498